• Compare Products
  • My Account
  • My Wish List
  • Create an Account
  • Sign In
Language
EN
Language
EN
Call between 8:00 a.m. and 9:00 p.m.:+48 732 205 307 Write in the chat:
My Cart
Search
Language
EN

Service and guarantees

SERVICE AND GUARANTEES

We provide an official warranty from the factory:

5 years

on the acrylic bowl of the spa pool

2 years

for the equipment of the spa pool

Why is quality service important for a hot tub?

A spa pool is a very complex, high-tech product. It has a huge number of sensors and electronics.

For example, it understands what the temperature is outside, and if the water temperature drops below +5, the spa pool starts the "Anti-Freeze" emergency mode, turning on the hydromassage pumps and filtration with heating for a continuous cycle.

It also has flow sensors in the heating element to prevent it from boiling if the circulation is not working.

Now, imagine the situation when you leave the house in the morning and see the pool spa on the display: Error 045. What are your next steps?

Of course, it is necessary to have a high-quality and reliable service at hand that will promptly eliminate all problems.

This is exactly the kind of service SPAGALAXY provides to its customers.

And also, its quality is personally guaranteed by the company's founder Artem Lukiv!

You should understand that a spa pool is like a car that needs care and maintenance. And it is foolish to buy a car without service.

Nowadays, there are a lot of shops on the market that simply sell spa pools without thinking about who will maintain them later.

When you buy a hot tub at SPAGALAXY, you get the best service at all stages:

Thus, you as a buyer are fully protected by the factory warranty and are free from any problems with the spa pool.
You just have to enjoy the hydromassage with your family.

____ 01

At the stage of initial selection and consultation from Artem Lukiv

____ 02

At the stage of delivery from the direct importer SPAGALAXY (fast delivery time)

____ 03

At the stage of installation and connection from the SPAGALAXY service

____ 04

At the stage of operation (VIP support from Artem Lukiv)

____ 05

After-sales service (fast delivery and replacement of spare parts)

If you have any questions about the warranty

Please use this form to contact us